Customised R&D Services
Richarmony understands that different industries have different requirements for display products. Whether it is the thin, high-definition displays sought after in the consumer electronics field or the high reliability and wide temperature adaptability required in industrial control scenarios, the company's professional R&D team will communicate in depth with customers. Based on the client's usage environment and functional requirements, we tailor-make display solutions from panel selection, circuit design to software adaptation. For example, we customise displays for medical devices with high contrast, accurate colour reproduction, and compliance with medical safety standards, enabling clear presentation of medical imaging.
Efficient Manufacturing Services
With modern factories located in Longgang District, Shenzhen, and Huizhou, Richarmony possesses advanced production equipment and mature production processes. Strictly adhering to the ISO quality management system, every step from raw material procurement, production assembly to final product testing is subject to stringent quality control standards. Through large-scale production, we not only ensure stable product supply but also effectively control costs, providing customers with cost-effective display products. For instance, during peak seasons when order volumes surge, we can still deliver large quantities of LCD displays on time through our efficient production processes, meeting customers' urgent needs.
Comprehensive After-Sales Support Services
Richarmony's services extend beyond product delivery. The company has established a dedicated after-sales team offering 7x24-hour response services. Customers can report product issues via multiple channels, including phone, email, and online customer service. After-sales personnel will promptly follow up, providing remote guidance to resolve minor issues or arranging repairs or replacements for hardware problems to ensure swift restoration of normal operation. Additionally, the company conducts regular customer follow-ups to collect feedback and continuously optimise products and services.
Supply Chain Collaboration Services
As a strategic partner of renowned companies such as AUO and Innolux, Richarmony possesses significant advantages in the supply chain. The company can anticipate panel technology trends and provide customers with forward-looking product recommendations. In the face of market fluctuations, Richarmony leverages its stable supply chain relationships to ensure a steady supply of raw materials, preventing customers from experiencing production delays due to material shortages. During periods of tight panel supply, Richarmony collaborates with suppliers to prioritise resource allocation for key customers, ensuring their production plans remain unaffected.
Founding and Early Development
Richarmony was officially established in 2018. From the outset, the company focused on the field of display technology, with a particular emphasis on liquid crystal display products. At that time, the industry was already highly competitive, but Richarmony managed to establish itself in Shenzhen, a hub of innovation, thanks to the founder team's keen market insight and unwavering commitment to technology. In the early days of the company, the team was small, with core members working tirelessly to tackle technical challenges and navigating between clients and suppliers. They were among the first to invest in R&D efforts, experimenting with optimising the display performance of basic LCD screens. Through continuous adjustments to panel parameters and improvements to backlight technology, they gradually enhanced product performance in areas such as resolution and colour saturation. This led to the successful launch of the first batch of entry-level LCD screens designed for simple electronic devices. Thanks to their excellent cost-performance ratio, these products gained initial recognition in the local market, laying the foundation for the company's future growth and accumulating valuable market experience.
Business Expansion and Market Penetration
As market demand for display products diversified and grew, Richarmony embarked on a path of business expansion. On one hand, the company increased R&D investments, established a professional R&D team, and conducted in-depth research into touchscreen technology, integrating it with LCD screens to launch a series of touch-display integrated products that met the rapidly evolving needs of the smart device sector. On the other hand, the company continued to optimise its production layout, expanding the scale of its existing factory in Longgang District, Shenzhen, and establishing a new production base in Huizhou, introducing advanced automated production equipment to significantly enhance production capacity and efficiency. Additionally, Richarmony has actively expanded its market presence, establishing partnerships with numerous companies in the consumer electronics and industrial control sectors domestically, while also venturing into overseas markets. Its products are now exported to Southeast Asia and certain European countries, gradually gaining recognition in the international market.
Strategic Partnerships and Diversified Development
Since 2021, Richarmony has entered a new phase of development. The company has formed strategic partnerships with industry giants such as AUO, Innolux, HKC, and HannStar, leveraging partners' advanced panel technology and IC chip resources to further optimise product performance while ensuring stable raw material supply. Building on a robust supply chain, Richarmony has expanded into diversified product lines, launching comprehensive display solutions tailored for various applications such as medical devices, automotive dashboards, and smart home control systems, thereby meeting the customised needs of clients across different industries. Additionally, to better serve clients, the company has established subsidiaries in Shanghai and Beijing, strengthening regional market expansion and after-sales service capabilities. As a result, its brand recognition and market influence have continued to grow, positioning it as a significant player in the display technology sector.
Core Management Team
Richarmony's core management team is the backbone of the display technology industry, with members averaging over 15 years of senior industry experience. The founding team's exceptional industry insight has enabled them to accurately chart the course for development — from early focus on LCD screen technology to the current construction of a diversified product portfolio, each strategic move demonstrates a deep understanding of market trends. The management team consistently prioritises corporate culture development as the foundation of growth, centred on the core values of "innovation-driven, collaborative synergy, and efficient execution," fostering a dynamic and creative work environment. Leveraging outstanding resource integration capabilities, forward-thinking market expansion vision, and a robust risk management framework, the team guides the company through intense market competition with steady progress, continuously pushing the boundaries of development.
Research and Development Team
As the technological engine of Richarmony, the R&D team comprises elite talent from top universities and leading companies both domestically and internationally. Drawing on their deep professional expertise and extensive practical experience, they focus on technological research and development and innovation in LCD screens, touchscreens, and integrated display products. The team stays at the forefront of industry technology, continuously advancing in key areas such as panel performance optimisation, touchscreen algorithm upgrades, and enhanced display effects, achieving numerous breakthrough results. Through deep collaboration with production and marketing departments, the team precisely aligns with customer needs, swiftly transforming cutting-edge technology into market-competitive solutions to ensure the company's products maintain a technological edge. Additionally, the team actively deepens industry-academia-research collaboration, partnering with authoritative research institutions to explore emerging display technologies such as Micro LED and quantum dots, thereby establishing a robust technological moat for the company's long-term development.
Production Team
The production team is the steadfast guardian of Richarmony's product quality, comprising highly skilled technical workers and experienced production management experts. The team strictly adheres to internationally leading quality management systems, from rigorous quality inspections of raw materials to meticulous control of the entire production process, striving for excellence at every stage to ensure product quality is stable and reliable. By continuously optimising production processes and introducing intelligent production equipment and digital management systems, the team achieves dual improvements in production efficiency and cost control. In response to dynamic changes in market demand, the production team leverages flexible and efficient scheduling mechanisms to swiftly address order fluctuations, ensuring timely product delivery and providing robust support for market supply.
Market and Sales Team
The market and sales team is composed of industry elites with keen market insight and exceptional communication skills. They conduct in-depth analyses of domestic and international market trends and competitive landscapes, actively expand diversified market channels, and have established long-term, stable partnerships with numerous high-quality global clients. The sales team adheres to a "customer-first" service philosophy, providing end-to-end services from product consultation, customised solution design to after-sales support, earning client trust through professionalism and attentiveness. The marketing team focuses on market research, brand strategy planning, and marketing campaign design. By integrating online and offline resources, they enhance brand awareness and product market influence from multiple dimensions, continuously injecting strong momentum into the company's business expansion.